Human Edge Resources, LLC (HER, LLC) partners with you and your organization to design and deliver unique and targeted solutions to maximize organizational sustainability, develop inspirational leaders, and build high performing teams.
Today’s leaders have a tremendous responsibility to strategically lead teams of complex individuals to achieve business results, while also creating and maintaining a culture that inspires innovation, creativity and inclusion, and providing engaging opportunities for growth and learning for their team members. Our services in the areas of Strategic Consulting & Facilitation, Leadership Development and High Performing Teams are designed to help leaders develop and refine the capabilities and processes necessary to effectively lead their teams and organization to reach both short and long term goals in an ever-changing environment.
Our clients are leaders who want to be the best they can be. They are open to self-discovery and improvement, are eager to try new approaches, and truly believe that sharpening their “human edge” will lead to success.
At HER, LLC, we are committed to:
- Understanding our clients’ unique situations. We ask a lot of questions to uncover root causes and systemic impacts.
- Finding flexible solutions. We are on top of the latest trends in strategic planning, leadership development, and team effectiveness and are always “in search of a better way.” Yet, we don’t balk at the tried and true practices that have been proven successful.
- Getting it done. We take ownership for supporting our clients through their learning process, allowing them to reach a new level of competence.
Please contact us at info@humanedgeresources.com for more information about how HER, LLC can help you achieve your goals.
Partners
Eleanor Lyons
Eleanor is Founder and Partner of Human Edge Resources, LLC, where she is dedicated to delivering unique leadership and team solutions to her clients. With over 20 years experience consulting on Leadership and Organization Development, Eleanor knows how to help leaders and organizations understand who they are, who they want to be, and how to develop their talents.
Eleanor is currently on the coaching bench for the AMP-UP leadership program at University of Pennsylvania and is a facilitator for leadership programs at Exelon Corporation and Johnson and Johnson. She recently provided individual coaching to several leadership development cohorts at US Silica. Eleanor has provided group coaching to women enrolled in Career Comeback: Re-entering the Workforce, sponsored by Wharton Executive Education and UBS, and served on a panel for the Career Conversations with Wharton EMBAs. While at Merrill Lynch, Eleanor coached several managing director and director-level leaders, and created an enhanced feedback process for the Leadership Forum participants.
Since starting Human Edge Resources, Eleanor has provided organization development consulting, executive coaching, and leadership training to various clients, who have recognized her talent for customized solution design and expert facilitation. Some of the projects she’s most proud of include a strategic off-site for the Global Chief Technology Officer and his newly reorganized team, a 4-month blended Leadership Development training program, the Strategic Planning and Role Clarification for a non-profit board, and a “WorkSmart” process allowing the Commercial Lending area of a community bank to improve their efficiency and turnaround time. Eleanor’s clients span several industries, including Food and Industrial Manufacturing, Insurance, Technology, Utilities, Real Estate, Healthcare, Energy, Pharmaceutical, Financial Services, Higher Education and Non-Profits. Eleanor has also collaborated with trusted partners to deliver workshops to clients in Retail, Luxury Retail, Hospitality, and Medical Devices.
Early in her career, after completing a Bachelor’s degree in Business at Temple University, Eleanor found her passion in the learning & development field. While working at General Electric as an internal consultant, she earned a Master’s in Training & Organizational Development from St. Joseph’s University. Eleanor went on to hold several critical roles at GE Financial Assurance, Summit Bank, FleetBoston Financial and Merrill Lynch, leading strategic initiatives such as Change Management, Service Quality, Six Sigma Training and Leadership Development.
Eleanor is a Certified Professional Coach through the International Coach Federation. She has been a speaker for the NJ Bankers Association, Fox School of Business Alumni, the Greater Valley Forge Human Resources Association, and Philadelphia Association for Talent Development. She is a member of the Philadelphia Society for People & Strategy, where she leads the Bucks-Montgomery County Local Area Network. Eleanor serves on the Women in Business Alliance for the Princeton Chamber of Commerce, where she has been recognized as a Champion for Business in 2019.
Mary Gross
Mary is a lifelong learner who is passionate about helping others continue to learn and grow as leaders, team members, and individual contributors. She uses her significant business and consulting experience, along with strong academic credentials, to help leaders and teams find unique and effective solutions to their problems.
Before starting Human Edge Resources with Eleanor, Mary consulted to business leaders on strategy, team effectiveness and individual development needs; facilitated organizational effectiveness interventions; and designed and delivered leadership development programs based on adult learning principles at several major financial institutions. She has also led major change initiatives in several areas: integrating resources as a result of mergers and acquisitions, creating succession management processes, and implementing new performance management and development systems.
Most recently, Mary served as the first Director of Career Services for the Wharton MBA Program for Executives, where she delivered training programs and coached mid- to senior level executives. She has also worked as a part-time lecturer on Emotional Intelligence in the Workplace at Rutgers, The State University of New Jersey, was a teaching assistant for the Pathways to Leadership course for the Wharton MBA Program for Executives, and was co-author of Back in the Game, a 2004 research study conducted under the advisement of the Wharton Center for Leadership and Change on the challenges faced by professional women who have stepped out of the workforce for a period of time and attempt to return. In her early career, Mary held accounting and senior finance positions at various financial institutions in New Jersey, Maryland, and Colorado.
In January 2015, Mary completed her doctorate in Organizational Psychology at Rutgers, The State University of New Jersey. She also has an MBA (with honors) from The Wharton School and a BS in Accounting from The University of Maryland. She is a corporate board director for Unity Bancorp (since 2009) and is a member of the Princeton Regional Chamber of Commerce, the Philadelphia Society of People and Strategy, and the Society of Human Resource Management.
Our Team
Human Edge Resources leverages our network of partners, including executive coaches, facilitators, consultants and training designers, to support our clients as needs arise. Our team members are seasoned professionals who share our values, complement our skills, and use active listening and critical questioning techniques to truly understand the unique challenges and needs of each client and develop the highest impact solutions for each situation.
Client List
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Client Testimonials
The Chief Information Officer at a large food manufacturer had this to say about the session Human Edge Resources designed and facilitated for the Global IT Senior Leadership Team:
“The offsite that Eleanor facilitated gave us perspective on what to expect from each other and how to deal with each other in ways that worked for each individual, as we were going through such a large change. Through conversations, there was discovery and a new understanding of current state and what we needed to do to be successful as a leadership team.”
Our partner at DSI commented on our strategic alliance:
“I found the working relationship highly collaborative — the combination of our focus on talent strategy and capability building for the leadership team leveraged your breadth of experience and certification with best practice models on leadership, change and influence. We also had common values of ensuring a superb customer experience, enriching learning process, well-planned program, and focus on outcomes.”
The Chief Credit Officer, who was one of the process owners, had this to say about the improvement initiative HER consultants designed and facilitated:
“WorkSmart is giving a voice to the employees that use the processes everyday…empowering them with a voice to make improvements that will make things run smoother and more efficiently. Management was a little skeptical, since this was the first time they used WorkSmart to engage employees in making sincere, reasonable suggestions to improve their processes. The result was a process that the employees feel is theirs and produces the results that Management is always striving for.”